Creative Concept Builders

Where Quality Not Quantity Stand Out

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FAQ
 
  • Do you charge for estimates?
  • How many estimates should I get?
  • Are permits required? 
  • Why do prices vary on different estimates?
  • Do you provide a warranty for your work?
  • What should my proposal (estimate) contain?
  • How long will it take to complete the project?
  • How should a contractor handle problems that arise?
  • What can I do when construction is in progress?
  • Do we need to move out of our home during construction?
  • What is a change order and why would we need one?

Q:  How many estimates should I get?
A: 
The majority of people would say get at least three estimates from contractors. This works well if you have no personal experience with the contractors you have selected.  However, if a contractor is recommended by a friend or a reliable source and you have seen their work, one estimate may be all that is required. If you decide to get three estimates make sure they are about 10-15% within each other. If they are not, you should inquire as to why one would be so much higher or lower than the others. Make sure all the contractors have the same understanding of the job. Just remember to look closely, "and do your due diligence in hiring an ethical and quality contractor for your project."


A:  There are many different factors to take into consideration when pricing estimates.  First make sure that the estimates have the same scope of work.  The amount of service provided by the contractor has a big effect on the cost. If the contractor handles every detail of the project the price will probably be higher.  If the contractor has all proper forms of insurance the price will be higher than a "pick-up contractor."  Quality of work is another factor to consider in with the cost.  The customer should not have to ask for things to be re-done.  If you are still undecided, call the references provided by the contractor.

Q:  What should my proposal (estimate) contain?

A: The proposal should contain details of the work.  Everything from model numbers of the materials chosen to the job price should be included.  A copy of the contractor's "proof of insurance" for Workers Compensation and liability insurance should also be included, and most importantly a list of their references.


Q:  How long will it take to complete the project?

A:  It all depends on the type of construction taking place.  Remodeling projects often take longer than new construction due to the factors that are involved, including; limited access to the work area, work areas that are already fully furnished, demolition of the current finishes, daily clean up, and delivery schedule of special ordered items. Each project is unique, so talk with us about the expected timeframe for completion


Q:  How should a contractor handle problems that arise?

A:  During any project there is bound to be a few problems that arise. A good contractor will take care of the problem quickly and efficiently so the project can move forward.

 


Q:  What can I do when construction is in progress?

A:  The most important thing you can do during construction is to ASK QUESTIONS.  A contractor wants to know right away if things are not right.  Remember that it is your money so feel free to ask anything you would like.  If you are getting the interior of your house remodeled make sure that the contractor has easy access to your house.  There may be times when he may need to leave and come back

 


Q:  Do we need to move out of our home during construction?

A:  Not usually, it all depends on how extensive the project is and which areas are being renovated.  You may be able to relocate to another area in your home while the work is taking place. Some minor inconveniences are to be expected, but we make every effort to keep a safe and comfortable atmosphere during the project at hand

 


Q: What is a change order and why would we need one?
A: A change order is a written statement signed by the customer authorizing the contractor to do additional work not included in the original contract.  The change order should be signed before the additional work is started, but often it is not in order to keep the project moving.  The amount specified is due when the project is completed.  A change order also may be written when a contractor comes across any unforeseen damage or problem.